Frequently Asked Questions

Everything you need to know about your next luxury timepiece.

Are all watches sold on the site authentic?

Yes, we are an authorized dealer for every brand we carry. Every timepiece is 100% authentic, brand new, and comes with a valid manufacturer's warranty.

What is your shipping and delivery policy?

We offer insured, signature-required shipping on all orders. Domestic orders typically process within 1-2 business days, and tracking information is provided immediately upon dispatch.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Please note that international customers are responsible for any applicable customs duties, taxes, and import fees required by their local government.

What is your return policy?

We offer a 7-day return period for a full refund, provided the watch is in its original, unworn condition with all protective plastics, tags, and packaging intact.

Does my watch come with a warranty?

Every watch purchased through our store includes the full official manufacturer's warranty. We also provide dedicated support to help you facilitate any necessary repairs or service.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for qualified customers.